Browse FAQs

General

How long will it take for my funds to be invested?

If you made a lump sum deposit, your money will be invested within 2 working days of the money reflecting in the Unit Trust bank account (a completed lump sum instruction form must have been provided).

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Can I change my portfolio after signing up?

Yes you can definitely change your portfolio after signing up.

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How do I sign up?

You can sign up online in less than 10 minutes. Click here to access our online portal and follow the prompts.

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How do I download my IT3(s) statement from My10X?

Log into the client portal My10X

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How do I top up my TFSA using My10X?

You can make a top-up to your 10X investment on our member portal, My10X.

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Retirement annuity

How do I top up my RA using My10X?

You can make a top-up to your 10X investment on our member portal, My10X.

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Tax-free savings account

Should I let SARS know that I have a TFSA?

Even though no tax is payable on earnings within a TFSA, South African tax residents are obliged to disclose information about their investments to Sars when submitting annual tax returns.

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Can I open a tax-free savings account in the name of a family trust or a company?

A tax-free savings account can only be opened for an individual. You can open one for each individual in a family, but cannot open one in the name of a trust or a company.

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What is the difference between TFSAs and retirement annuities?

The key distinction is TFSA contributions are made with after-tax money and do not qualify for any deductions against taxable income.

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Can I leave my TFSA funds to a beneficiary when I die?

The 10X Investments TFSA is an investment portfolio that is managed as a Collective Investment Scheme (CIS) and divided into equal parts or ‘units’.

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Where can I view the performance of my 10X TFSA?

You can view the monthly Minimum Disclosure Document for the unit trusts you are invested in on our website here: 

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Can I set up a TFSA for my child?

Yes, only parents and legal guardians can set up a Tax-Free Savings Account in their child’s name.

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Am I allowed to withdraw from my TFSA?

You can make withdrawals from your TFSA at any time. However, it is best practice to keep your capital invested in your TFSA for as long as possible to maximise your tax benefits.

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What do I need to invest in a 10X TFSA?

a valid South African ID or passport if you're a foreign national, proof of residence, proof of banking details and an income tax number.

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Does 10X offer a tax-free savings account?

Yes

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How can we 10X Your Future?

Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.