Browse FAQs

Business

How long does it take to receive your provident fund pay-out?

The time it takes to receive your provident fund payout depends on several factors, including which portion of your fund you're accessing and whether there are any complications with tax directives or other requirements.

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What documents do I need to claim my provident fund?

The documents needed to claim your provident fund depend on whether you're accessing your savings component or your vested component.

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What are the differences between a provident and a pension fund?

Historically, pension and provident funds had significant differences in how you could access your money at retirement.

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How will my provident fund pay-out be taxed?

The tax treatment of your provident fund depends on which portion you're accessing and when you're accessing it.

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Can I withdraw from my provident fund while employed?

The rules for withdrawing from provident funds while employed have changed with the introduction of the two-pot retirement system. Here's what you need to know.

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General

What is the difference between a provident, pension, RA and preservation fund?

While all these options are retirement funds governed by the Pension Funds Act, each serves a different purpose in your retirement planning journey.

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Preservation fund

Should I transfer to a preservation fund or a retirement annuity?

When leaving your job, you might wonder whether to transfer your retirement savings to a Preservation Fund or a Retirement Annuity (RA). These products serve different purposes and have different rules about what money can go where.

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Can I make a withdrawal from my preservation fund before retirement?

The earliest retirement date is usually 55, although this is subject to the fund rules. These issues are important because they determine if you can a) make another withdrawal and b) the tax thereon.

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What happens to my retirement fund after I resign?

When you resign from your job, your options depend on whether you have a provident/pension fund or a Retirement Annuity (RA).

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Can I access the balance of my preservation fund before age 55?

Yes, but access rules depend on when you started your preservation fund, thanks to the two-pot system introduced in September 2024.

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Retirement annuity

Can I withdraw my Sanlam RA before age 55?

While your Retirement Annuity (RA) is with Sanlam, the rules governing early access are set by legislation and apply to all RAs in South Africa.

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Will I be penalised for a Liberty RA withdrawal?

If you have a Liberty Retirement Annuity (RA), your withdrawal options and any potential penalties are governed by both Liberty's specific terms and South Africa's retirement regulations.

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Can I get my money back if I cancel my retirement annuity?

While you can't "cancel" an RA to get all your money back, there are specific circumstances under which you can access some of your funds.

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What are the consequences of canceling my retirement annuity?

Many investors ask about "cancelling" their retirement annuity (RA), often during financial pressure or career changes.

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What is the annual growth that can be expected on the10X Retirement Annuity?

The annual growth of your 10X Retirement Annuity (RA) depends on several factors, particularly the fund you choose.

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Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.